Digital Prime Redpine - Premium Inventory Management Software

1. Introduction

Digital Prime Redpine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our inventory management software and related services.

Please read this privacy policy carefully. By accessing or using our software, you acknowledge that you have read, understood, and agree to be bound by all the terms of this privacy policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Business name, address, and contact details
Name, email address, and phone number of authorized users
Payment information for subscription services
Login credentials and account information

2.2 Business Data

As part of our inventory management services, we may collect:

Product information and inventory data
Supplier and customer details
Sales and purchase transaction data
Business analytics and reports
User activity logs within the software

2.3 Technical Information

We automatically collect certain information when you use our software:

IP address and device information
Browser type and operating system
Usage patterns and software performance data
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our inventory management services
To process transactions and manage subscriptions
To improve software functionality and user experience
To provide customer support and respond to inquiries
To send important updates, security alerts, and administrative messages
To analyze usage patterns and optimize software performance
To comply with legal obligations and prevent fraud

4. Data Security

We implement industry-standard security measures to protect your data:

End-to-end encryption for data transmission
Secure servers with regular security updates
Role-based access controls and authentication
Regular security audits and vulnerability assessments
Data backup and disaster recovery procedures

Important: While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

Active account data: Retained while your account is active
Inactive accounts: Data retained for 2 years after account closure
Transaction records: Retained for 7 years for legal compliance
Backup data: Retained for 90 days in secure backups

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our software (payment processors, hosting providers)
Legal Requirements: When required by law or to respond to legal process
Business Transfers: In connection with any merger, sale of company assets, or acquisition
With Your Consent: When you have given us explicit permission to share specific information

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Restriction: Request restriction of processing your data
Portability: Request transfer of your data to another service
Objection: Object to processing of your personal data

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for software functionality
Performance Cookies: Help us understand how users interact with our software
Functionality Cookies: Remember your preferences and settings
Analytics Cookies: Collect anonymous usage statistics

You can control cookie preferences through your browser settings. However, disabling essential cookies may affect software functionality.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our software, you consent to such transfers.

We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and compliance with applicable data protection regulations.

10. Children's Privacy

Our software is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

Digital Prime Redpine is committed to protecting your privacy and ensuring the security of your business data.

[email protected]

You can also contact us at:

Address: 1220 Sherwood Mills Blvd, Mississauga ON L5V 1S7
Email: [email protected]
Phone: Available upon request
Website: www.digitalprimeredpine.com